Hello,
Thanks for your help !
The second BSOD is caused by the same processus. It's probably my fault, I made a mistake when I added this case to the database.. Can you retry now (with the v5.112) ? (and be sure to get a network connection to get the latest database update)
Best regards,
I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.
I analyze the logfile and come back to you with more informations.
Hello,
Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).
If you face another BSOD, can you redo the same thing as here ?
Thank you for your patience,
The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).
Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?
Then, host it on https://up2sha.re, and paste here the generated link.
Best regards,
I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:
2016-04-19 05:33:59 : [Notice] Scan started 2016-04-19 05:33:59 : [Success] Internet connection is UP 2016-04-19 05:34:01 : [Success] Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success] Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...
Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.
Since I didn't see it with ZHPDiag, we'll try with FRST :
OK Here it is:
# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
Service Found : swdumon
***** [ Fo...Hello,
Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".
Please share the logfile here..
OK here it is:
Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.
PS C:\Users\Steve> Get-Process
Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id SI ProcessName
------- ------ ----- ----- ----- ------ -- -- -----------
659 41 88744 20340 483 31.63 7860 1 Adguard
1230 65 173272 44460 514 ...Some bad news. I started my PC, ran AdwCleaner and here is the report :
# AdwCleaner v5.112 - Rapport créé le 19/04/2016 à 11:00:43 # Mis à jour le 17/04/2016 par Xplode # Base de données : 2016-04-17.1 [Serveur] # Système d'exploitation : Windows 10 Home (X86) # Nom d'utilisateur : Paul - DESKTOP-AQACG2A # Exécuté depuis : C:\Users\Paul\AppData\Local\Temp\mozOpenDownload\adwcleaner_5.112.exe...