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Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

Hello,

Looks like this is the same bug as on this topic ( in french ) : https://toolslib.net/forum/viewthread/2315-bug-avec-les-versions-5034-5035-5036-ne-finit-pas-le-scanne/

Can you try running this version of AdwCleaner : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

If you don't have any issue with this version, your problem will be solved with v5.037 which wil...

Hello, I downloaded a new copy from Bleepingcomputer and ran the program again this morning. During the run the progress slider stopped at approximately 1/4 of the away across with the wording, I believe, saying "searching for generic elements". It stayed that way for approximately 5 and one-half minutes and (not responding) showing across the top edge of the program. Suddenly the (not respondi...

Hello,

Can you provide me with AdwCleaner's debug logfile ? Just run AdwCleaner, click on "Options" then "Activate debug mode".

Try running the scan. Even if it does not complete, you should have a file called "AdwCleaner_dbg_xxxx.txt" inside C:\AdwCleaner.

Please post its content in your next reply.

Moreover, do you have this issue only on W10 64b ? Did you try with other versions ?

Regar...

Hello,

I think it's better to keep "Uninstall" since the button is inside AdwCleaner's GUI. It's not like in the add/remove programs where it will be relevant to have "Uninstall AdwCleaner" 

Your corrections will be added in v5.037.

Regards

Hello,

Unfortunately, not every software is available in several languages. However, if you specifically need a translation, don't hesitate to ask for it and we'll do our possible to help the developer to do it.

Best regards,

Hello fr33tux

 La DEFRAGMENTATION  DU Disk Dur C\ EST FINIE  (il  est encore  fragmenté  à 4%) , duré 2jours et quelques  heures (je n'ai pas pris le temps de défragmenter la partition D\  , l'ordinateur portable est plus  vif ,  la  sourie  tactile  fonctionnait   même  tout  à l'heure ,  mais  ce  n'est  plus  le  cas mainternant,  j'ai  aussi  désisntallé  ESET Online Scanner v3 , 360 TOTAL...

Hello,

I'm waiting a feedback from the developer.. Sorry for the bug.

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fr33tux, 2016-02-24 10:17:19 (UTC)

Its is ok since i have waited long for the solution. Just wondering, i ever try to find the registry of hao123 and deleted it, at first it was on both firefox and chrome, then after my effort only manage to clear chrome one.

Hello,

I'm waiting a feedback from the developer.. Sorry for the bug.

Hello,

Great !

Yes, please disable the synchronization temporary.

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply