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Hello,

Thanks. Can you relaunch AdwCleaner, do a scan *and* a clean both in debug mode? (Tools > Options > Mode: "Debug")

Best regards,

Hi all,

I download the last version of AdwCleaner. I switch off my antivirus and my firewall.

 I try to install it in Windows 10 and...

1st message: it can not install quarantine. Contact with support@malwarebytes.com

I click Ok and I go on... I hit "scan" and...

2nd message: *sqlite.dll is corrupted or has been replaced. AdwCleaner closes automatically.

I install sqlite.dll. I reboot ...

Hello,

My AdwCleaner log, found many issues, but the folders are listed, which I had to remove manually, because it always crashed once it started cleaning them.

http://pastebin.com/Lc2t5PVi

Regards.

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

UPDATE: It seems that when I deselected the folders, it continued to clean perfectly. Sadly I didn't run the crashing point with debug on, and cleaned the folders manually. Was my action correct or I did something bad?

When I ran the AdwCleaner, it scanned everything and found some problems. I clicked "Clean" and it said that all programs must be closed for it to run as safely as possible. When it was running and stopping programs while cleaning folders, files etc, at one point, it just "Stopped responding" for quite awhile. Should I wait even longer?

Greetings,

Thanks for your feedback.

Can you share the full cleaning logfile showing this result?

Regards.

As with this thread,

ADWCleaner is at it again.

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

Fr...

Greetings MrPete,

Can you please create a separated thread by following this link: https://toolslib.net/forum/new-thread/? It should be easier for us.

Thanks!

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

From my perspective: a painfully dumb bug :)

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