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Hello,

Please download and run the latest AdwCleaner's version ( v5.104 ). It should disinfect infected DNSApi.dll files. There was a bug in v5.103 which caused AdwCleaner to detect but not disinfect these files.

Regards.

Hello,

Can you post AdwCleaner's cleaning report ?

Also, can you download RegToolExport, run it, then on the text field copy/paste this text :

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2

Click on "Exporter" then save the file to your desktop.

Please attach the exported file to your next reply.

Regards,

---

Xplode, 2016-03-19 19:49:52 (UTC)

I've fixed it now anyway!

Hello,

@avonshire,

I added "RAVBg64" to processes whitelist. Please tell me if it's ok now.

@Kotoura55,

Please run again this version, not v5.102 which is online : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

And post the content of the debug logfile.

Regards,

ok here we go...

Scan started 2016-03-19 19:34:58 : [Success]  Internet connection is UP 2016-03-19 19:34:58 : [Success]  Loaded C:\Users\Judy\AppData\Local\Temp\sqlite.dll 2016-03-19 19:34:58 : [Success]  Opened C:\AdwCleaner\adwcleaner.db 2016-03-19 19:34:58 : [Success]  Database v2016-03-19.1 2016-03-19 19:34:58 : [Success]  Retrieved 1703 elements from 'chrome_extensions' table 2016-03-19 ...

Hello,

Can you post AdwCleaner's cleaning report ?

Also, can you download RegToolExport, run it, then on the text field copy/paste this text :

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2

Click on "Exporter" then save the file to your desktop.

Please attach the exported file to your next reply.

Regards,

Hello,

I added "mfemms.exe" to processes whitelist, it should be ok now. If you still face this issue, please send me the debug report.

Regards,

2016-03-18 17:35:10 : [Notice]        Scan started 2016-03-18 17:35:10 : [Success]        Internet connection is UP 2016-03-18 17:35:12 : [Success]        Loaded C:\Users\aditb\AppData\Local\Temp\sqlite.dll 2016-03-18 17:35:12 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-03-18 17:35:12 : [Success]        Database v2016-03-18.1 2016-03-18 17:35:12 : [Success]        Retrieved 1703...

Hello,

Can you run this specific AdwCleaner's version ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Please select "Activate debug mode" in "Options" menu then run the scan, then the clean. Even if the program crashes, you should have a file called "Debug_XXXXXX.txt" directly under C:\AdwCleaner.

Post its content in your next reply.

Regards,

Hello All,

Urgently need solution for the same,any help please?

All Ads keep popping up tried using Adwcleaner when clicking on Clean blue screen pops up critical process died and laptop reboots

sorry for late reply actually i dont use any antivirus (my bad) but when i browse some website, albireo ads shows up, and its annoying. i thought its can be delete from adwcleaner but it couldnt

# AdwCleaner v5.102 - Logfile created 16/03/2016 at 12:57:17
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 8.1 Pro  (x64)
# Username : user - TOSHIBA
#...