Hello,
The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?
Best regards,
Hello,
The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?
Best regards,
Ok, I downloaded 5.114 today and it gave me the same problem (BSOD with Critical Process Died error upon trying to clean). I uploaded the .dmp file at the link below.
https://up2sha.re/file?f=6qTi3KW0pQJY
quand je clic sur la souris elle fait au moin un double clic :
en suvant les instructions de https://forum.malekal.com/souris-double-clic-toute-seule-t28169.html
j'ai utilsé Hijackthis ,le rapport donne:
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 03:45:34, on 27/04/2016 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16514) Boot mode: Normal...
... voici le lien où vous trouverez le rapport ZHPDIAG : https://up2sha.re/file?f=cQI1Pji2HK7x
Bonjour à vous et merci de votre présence
Voici le txt ... il n'est pas bien long :
# AdwCleaner v5.113 - Rapport créé le 25/04/2016 à 16:44:21 # Mis à jour le 24/04/2016 par Xplode # Base de données : 2016-04-24.3 [Serveur] # Système d'exploitation : Windows 10 Pro (X64) # Nom d'utilisateur : Philippe - PORTABLEMAC # Exécuté depuis : C:\Users\Philippe\Desktop\adwcleaner_5.113.exe # Option :...
Bonjour à vous et merci de votre présence
Voici le txt ... il n'est pas bien long :
# AdwCleaner v5.113 - Rapport créé le 25/04/2016 à 16:44:21 # Mis à jour le 24/04/2016 par Xplode # Base de données : 2016-04-24.3 [Serveur] # Système d'exploitation : Windows 10 Pro (X64) # Nom d'utilisateur : Philippe - PORTABLEMAC # Exécuté depuis : C:\Users\Philippe\Desktop\adwcleaner_5.113.exe # Option :...
Hey team,
AdwCleaner has been a great tool to use to clean malware, however, because it isn't signed, our new AV likes to quarantine it due to some abnormal behavior at the code level.
We can't just whitelist the file because an update is pushed like every week or so, changing the hash.
Will you sign your code soon so we can continue to use the software?
Thanks in advance!
Hello,
Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/
You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).
Best regards,
https://up2sha.re/file?f=9ZjsN4VL0XuN
Yes, it's a Dell. See the header of the scan file below (i did not post the entire file since it is quite long). Let me know if you need any additional information.
# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...