False Positive - C:\Ap

Hello,

AdwCleaner found folder C:\Ap and removed the folder and everything underneath it.  It's a foldershare for one of our customer servers.  Not sure why it would be detected as malware?

# AdwCleaner v5.027 - Logfile created 30/12/2015 at 17:52:56
# Updated 30/12/2015 by Xplode
# Database : 2015-12-30.1 [Server]
# Operating system : Microsoft Windows Server 2003 Service Pack 2 (x86)
# Use...

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

  • right click on it,
  • click on "Updat...

Re: False Positive for GeekBuddy

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,

False Positive for GeekBuddy

Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...

Re: ADWCleaner deleted my important folder

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.


grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...

Re: ADWCleaner deleted my important folder

on AdwCleaner by ****

Thank you for your email.

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application. Then I tried Tools - Quanrantine Manager. I picked the file and clicked Restore but nothing happened. Does it mean it has been lost forever ?

I am freaking out now since it has been my work folder. Is there any other way to restore it ?

Thanks.

Re: ADWCleaner deleted my important folder

Greetings grynfindore,

you should be able to recover deleted files thanks to the Quarantine. Here is how to use it :

  • On the top menu, click on Tools > Quarantine manager;
  • Every deleted elements are moved to the quarantine. They can be restored if necessary. Click on Restore will restore checked elements.

Regards.

Re: Quel logiciel pour ma panne ?

-Et voici la fin !

 

--\\ ShellIconOverlayIdentifiers (SIOI) (2) - 0s O106 - SIOI: Enhanced Storage Icon Overlay Handler Class [EnhancedStorageShell] - {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}. (.Microsoft Corporation - Extension d'environnement du périphérique d.) -- C:\Windows\System32\EhStorShell.dll © O106 - SIOI:  [Offline Files] - {4E77131D-3629-431c-9818-C5679DC83E81}. (.Microsoft Corpor...

Re: Quel logiciel pour ma panne ?

Et voici la suite ! Bonne lecture !

Oswaldo---\\ Contenu des dossiers Programmes (263) - 13s O43 - CFD: 13/03/2013 - [] D -- C:\Program Files\7-Zip O43 - CFD: 22/06/2012 - [] D -- C:\Program Files\Adobe O43 - CFD: 05/11/2012 - [] D -- C:\Program Files\AoA Audio Extractor O43 - CFD: 03/04/2013 - [] D -- C:\Program Files\Apple Software Update O43 - CFD: 24/10/2015 - [] D -- C:\Program Files\AVAS...

Re: Quel logiciel pour ma panne ?

Comme convenu voici Zhpdiag

Merci

Oswaldo

~ ZHPDiag v2015.11.1.160 Par Nicolas Coolman (2015/11/01) ~ Démarré par Administrateur (Administrator)  (2015/11/03 20:21:29) ~ Site: http://www.nicolascoolman.fr ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\Administrateur\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\Administrat...