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can someone help?

I need your help everyone. Please. I ran a program a few days ago and It caused me a few problems. I downloaded pretty much every antimalware or virus program and ran full scans. They all come empty. Even malware bytes. But when I run adwcleaner I get 258 threats detected. I click "clean" and restart my computer, and when I scan again, the SAME files are there! They are registry files that are ...

Hello,

It will be released asap (at most two weeks), sorry for the delay in the release scheduled.

Hello,

Seems strange, but we'll need to have a look to the logfile to confirm that it's indeed AdwCleaner the cause of your issue, but it's very unlikely.

I think it is due to the removal of a map "Windows/sources" but I am not a specialist. 

Can you give me more details on that? When and where did you see "Windows/sources"?

Can you reboot with this liveCD: https://toolslib.net/downloads/...

Thank you!

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,

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fr33tux, 2016-11-15 19:00:21 (UTC)

Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best ...

Hello,

AdwCleaner doesn't offer any "resident protection" (yet?). You can only use it "on-demand" for now, using the following documentation: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,

Hi folks, after install K-Lite Mega Pack I just did a scan and AdwCleaner found this s768.exe and relative folders. This executable file comes with the related .xpi file that is a doubt Firefox extention in this specific case boundled in the K-Lite installer (there was no windows choice about this during installation).

AdwCleaner makes is job as well putting the .exe in quarantine, btw some fo...