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Hello,

Can you try again? It should be fixed.

Thanks.

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cocochepeau, 2018-03-19 18:14:09 (UTC)

Yes, it works :)

Sorry that I couldn't help with this manager I use. I just couldn't sign in to the forum of this manager and didn't have a reply from admin there.

Hello,

Good to know. Also, the issue should no longer happen in the v7.1 (soon to be released).

Regards.

Hello,

Can you try again? It should be fixed.

Thanks.

Today I reinstalled Windows and everything is OK. Thank you.

Thanks, I'll get back to you asap.

Hello,

I might have something that fixes the issue. I'll let you know as soon as it gets available.

Regards.

Greetings,

Please run AdwCleaner in debug mode.

• Open AdwCleaner and click Tools > Options and place a check in the box next to Debug Logs
• Run another scan/clean.
• Then, share the file: C:\AdwCleaner\AdwCleaner_Debug.log

Thanks.

Greetings,

AdwCleaner v7 no longer supports Windows XP. You can try to use the previous major version (v6) by following this link: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/851/

Please note that it's 10 months old and is no longer updated.

Also, feel free to try out Malwarebytes 3.0 (it is compatible with XP): https://toolslib.net/downloads/viewdownload/309-malwarebytes/...

using latest version 13/03/18

# Updated on 2018/08/02 by Malwarebytes # Database: 2018-03-12.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.AdvancedSystemCare, C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare PUP...