Bonjour,
Je suis sous windows 10,
J'ai quelques trucs qui me poses des questions:
Ad-aware: je l'ai'payé sur avanquest, je n'ai que le bouton protection en temps réel qui marche, les autres ne marchent pas
Wondershare free youtube downloader: au lancement j'ai un message d'erreur access violation
Cyberlink power2go 11: actuellement c'est la version 10, je suis impatient de la sortie de ...
Hello,
Can you share the deletion report too ?
It's in C:\AdwCleaner\C:\AdwCleaner\AdwCleaner[Cxxxx].txt.
Also, can you generate a ZHPDiag logreport to get more informations on your system ?
Je vais avoir beson de plus d'informations :
Hi,
Well, bad news.
As ZHPCleaner, ZHPDiag, ADWCleaner and MBAM don't find from where comes thoses pop-ups, we will have to remove it manually !
To do that, we will reset all the preferencies of Internet Explorer, and I can give you better explanation that what is explained on this microsoft description. With choising to Delete personal settings (step 5 of the tutorial).
Then please tell me...
Hello Chapi !
Celebrated to early - smartnewtab.com still opens occansionally in IE :-(
I ran a scan an hour ago with the newest versions of ZHPDiag and ZHPCleaner, both could only find the false positives which they also discovered the last days, logs are available if they are helpful for you.
Thank you again, Klaus
Hi Leroy,
The AdwCleaner logfile shows us that MPC 's service is still present.
I'have already fought againt that service, and he is clearly well protected.
Actually, the best way to remove it, is to reinstall MPC completly, in order to uninstall it with it's own uninstall application.
The real problem here, is that some tools, like AdwCleaner, tries to remove it, but don't sucess completly...
Hi Klaus,
I will inform the developper of ZHPCleaner that the soft have some weird behaviour. Do you want any help to restore some files ? ZHPCleaner has got a quarantine :)
One question to MalwareBytes before installing it: I have MS Security Essentials installed, won't there be a problem defending one another (and making the PC nearly unuseable) when both are active ? I experienced t...
Good morning !
To your suggestions:
Removing DocMgr would of course be fine !
lanconf.exe is checked, false positive :-)
MyPhoneExplorer: Used it two times till now to get the SMS archive on the PC, what is a special task ;-)
ZHPCleaner: Ran it, removed the threats. But I noticed two strange behaviors when runing ZHPCleaner - first I started it when IE and Firefox were active (which were r...
Hi :)
I do a cleanup of the installed software frequently, there should be not to much unknown.
Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.
I ran cCleaner to see if there are invalid registry...
Hi !
What a quick reply and perfect support :-)
I do a cleanup of the installed software frequently, there should be not to much unknown.
Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.
I ran cCl...
