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the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there

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pedromatt, 2016-09-30 12:37:05 (UTC)

that bad news ! I just to ran Roguekiller and I will see what report ! did you ran a scan with your AV ?

which mode did you ran Roguekiller ? normal or safe mode ?

I try to desinfect with spyhunter, malware antimalware, kaspersky. Yesterday i try with bitdefender total security

Of course that was a lot of time to instal , uninstall, scan etc.

Please tell me if the last way is to reinstal OS (win10 x64)

Thanks in advance!

Ovidiu, Romania, Europe

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...