Rechercher

Hello,

Thanks! These detections will be fixed in a few minutes with the upcoming database update. Also, please ignore "DisableAddonLoadTimePerformanceNotifications" in your case.

Thanks,

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

Hello,

Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.

I do not actually know how to attach screenshots here, unfortunately.

I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."

Hello,

Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?

It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re

Best regards,

Hello,

The support for Windows XP has been dropped, following Microsoft decision to deprecate Windows Vista last April.

I encourage you to use MB3 (including the free version) which is still working on Windows XP.

Best regards,

Hello,

Can you share AdwCleaner logfile? (you can find it from C:\AdwCleaner\)

Also, can you share the results from MB3 analysis?

Thanks,

Hello,

It's now fixed from the database update pushed a few minutes ago.

Sorry for the inconvenience,

Hello,

What is your web browser?

Can you share a screenshot of this error?

Thanks,

Hello,

I run Windows10 Chrome -- got a malware popup when on tunein radio. Along with the following popup, a voice came on and said "your pc is infected with Malware, do not ignore this, etc:

** Zeus Virus Detected  - Your Computer Has Been Blocked **

Error: Trojan Backdoor Hijack #365838d7f8a4fa5

______________

I ran adwcleaner after no success with windows defender, norton, malwarebytes,...

Hello,

Yes, it required too much work to support 1.5% of users on deprecated OSes..

However according to some feedbacks it seems that it *may* run on Windows Vista. Feel free to test and share your results!

If you need an official support for those two OSes, please use MB3 instead.

Best regards,