Search

Greetings,

Thanks for letting us know. It should be enough to get it fixed in the next release of AdwCleaner (v6.010).

Sorry for the inconvenience.

Regards.

This log file is incomplete.

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Please someone knows how to desinfect IDP.ALEXA.51? Every time I boot my Pc sudenly appears a threat detect by AVG Antivirus: "threat - IDP.ALEXA.51. I don't know I have to do, because AVG suport says that is a false threat. 

Bonjour,

Bonjour,

C'est ce que j'appelle "un nivellement par le bas" puisque cela s'adresse aux utilisateurs qui ne connaissent pas le fonctionnement de Windows.

C'est votre choix, mais pour moi ça n'apparait pas "Pro"...

Cordialement,

---

HiSpeed, 2016-08-16 08:59:04 (UTC)

C'est une solution qui permet au plus grand nombre d'utiliser le logiciel. Pour les utilisateurs avancés, la version e...

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Greetings,

We'll need these logfiles. Without them, we can't know which elements are not deleted.

Also, you can at least give us their names.

Thanks in advance.

Regards.

Greetings,

We're working on it. We'll keep you informed. It should be fixed in the next release.

Sorry for the inconvenience.

Regards.

Yep it's been removed from the detections so adwcleaner didn't find anything.

Thank you!

I STILL HAVE THE SAME PROBLEM.

BY THE WAY I TRIED EVERYTHING YOU TOLD ME TO DO and it still doesnt work.

Every time I do a new scan it says "you have 2 threats" even if I clicked on the clean tab before.

It doesnt say you have no threats on your computer.

Please help me.

Have a great day.

Namir