Search

Hello,

Please try the following:

• Download mbam-clean.exe from here to your desktop and save it.
• Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
• It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Bonjour,

• Téléchargez Farbar Recovery Scan Tool (de Farbar) sur ton Bureau.

Attention : Vous devez prendre la version compatible avec vôtre système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

• Lancez FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
• Cochez la case Addition.txt.
• Cliquez sur le bouton Analyser.
• Une fois le scan terminé, deux rap...

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Hi all,

I download the last version of AdwCleaner. I switch off my antivirus and my firewall.

 I try to install it in Windows 10 and...

1st message: it can not install quarantine. Contact with support@malwarebytes.com

I click Ok and I go on... I hit "scan" and...

2nd message: *sqlite.dll is corrupted or has been replaced. AdwCleaner closes automatically.

I install sqlite.dll. I reboot ...

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

UPDATE: It seems that when I deselected the folders, it continued to clean perfectly. Sadly I didn't run the crashing point with debug on, and cleaned the folders manually. Was my action correct or I did something bad?

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...

Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Thanks,

Bonjour merci pour votre réponse j'ai regarder votre lien mais le souci j'ai aucune trace appelées ssn.exe dans mon getionnaire de tache

Vous trouverez des tâches appelées ssn.exe en cours d'exécution dans le Gestionnaire des tâches qui utilisent une grande quantité de puissance du processeur. Ces processus auront une description appelée ssn.     Votre Internet va devenir plus lent.

Merci