Re: AdwCleaner keeps freezing my entire pc and not responding in general.

# AdwCleaner v6.044 - Logfile created 08/03/2017 at 21:09:46 # Updated on 28/02/2017 by Malwarebytes # Database : 2017-03-07.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : The Dominater - DESKTOP-C5JO6DS # Running from : C:\Users\The Dominater\Desktop\adwcleaner_6.044.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious s...

Registry Key info. What is this ?

Hi guys I have come across this registry key which AdwCleaner finds. This is not the first time it has found it.

I removed it with AdwCleaner in 2016 and today I scan and see it has appeared again, but what is it ??

I thought whatever it was, was gone for good but it seems not. Its now back.

The key AdwCleaner finds is this {E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}

I don't know if this is a fa...

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Can you restart AdwCleaner, click on Tools > Log Manager.

Then, go to the "Debug" tab and copy the whole content of the text-area, and paste it here.

Thanks!

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Hm, interesting. Can you still share AdwCleaner logfile as asked above?

Thanks!

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Ironically enough, I when I chose "debug" and ran, then cleaned, it didn't freeze. Thank you.

The only thing that came up after the restart was a notepad file.

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Ok Destrio5, how do I go about do that? Google search has not been kind to me.