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Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click o...

Bonjour. Il m'ai impossible, pour le moment, de me débarasser d'une infection que j'ai eût avec Google Chrome. Malgrés toutes les tentatives avec AdwCLEANER. 

Voici le rapport. Merci de votre aide.

# AdwCleaner v6.030 - Rapport créé le 24/11/2016 à 17:13:20 # Mis à jour le 19/10/2016 par Malwarebytes # Base de données : 2016-11-24.1 [Serveur] # Système d'exploitation : Windows 8.1 Pro ...

Hello,

Thanks!

Please do the following:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab, c...

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan...

I need your help everyone. Please. I ran a program a few days ago and It caused me a few problems. I downloaded pretty much every antimalware or virus program and ran full scans. They all come empty. Even malware bytes. But when I run adwcleaner I get 258 threats detected. I click "clean" and restart my computer, and when I scan again, the SAME files are there! They are registry files that are ...

Hello,

Seems strange, but we'll need to have a look to the logfile to confirm that it's indeed AdwCleaner the cause of your issue, but it's very unlikely.

I think it is due to the removal of a map "Windows/sources" but I am not a specialist. 

Can you give me more details on that? When and where did you see "Windows/sources"?

Can you reboot with this liveCD: https://toolslib.net/downloads/...

After running AdwCleaner windows 10 does not start up. I see the windows logo at start/restart but it does not get to the logon screen but starts flashing. 

I have now the same situation with two laptops. I am very certain that it is due to AdwCleaner because the issue appeared on the second laptop immediately after running AdwCleaner. I think it is due to the removal of a map "Windows/sources...

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,

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fr33tux, 2016-11-15 19:00:21 (UTC)

Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect th...

# AdwCleaner v6.030 - Logfile created 14/11/2016 at 13:12:25 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-14.1 [Server] # Operating System : Windows 7 Home Basic  (X64) # Username : Martial # Running from : C:\Users\Martial1\Desktop\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [...