I've run adwcleaner multiple times and I keep getting a threat detected in HKLM/Software/Description. After adwcleaner cleans and reboots and I rerun it, it keeps showing up the detection. I have manually looked in the registry and cannot find that folder. Hidden files/folder is set to show everything. I have run rkill, tsskiller and mbam which do not find this.
how can I remove this since...
SimpleHelp still works / stays connected to remote session with javaw.exe removed from AdwCleaner whitelist!!!
Thank you again for your time!!!!!!!!!!!!!!
case closed!
I had to ran Roguekiller first in the safe mode . and I have to remove all found malware/adware and reboot the system after Roguekiller was asking me to do it . but when I have in the safe mode all malware and adware that I removed it is still in there and there was nothing in Quarantine ! and I had once again to run it this time in normal mode and Roguekiller have found those malware ithem and...
okay then let’s move to a great anti-malware here https://www.zemana.com/Download
download it and make sure to run it as an admin it will found a lot of "UC browser files" then after the scan is done go to remove all found malware and after that ran adwcleaner and see if still found any of "UC adware " and let me know how it goes with you !
the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there
pedromatt, 2016-09-30 12:37:05 (UTC)
that bad news ! I just to ran Roguekiller and I will see what report ! did you ran a scan with your AV ?
which mode did you ran Roguekiller ? normal or safe mode ?
the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there
have you ran the Roguekliller in safe mode ? will . I need to run the Roguekliller once again to confirm it! you no need to ran adwcleaner again . it’s maybe a bug in adwcleaner (and I had the same problem as your)
also you could to ran adware cleaner in the safe mode and see if that is help or not
if non above is helped then I can to let you about other options !
So I was really happy that roguekiller found ucguard.sys.. was suposed to remove it but I scanned with adwcleaner and it's still there.. This UCGuard is really annoying, ffs..
I have the same problem today . and I had to use Roguekiller to remove UCGuard and others services that adwcleaner was unable to remove them ! have you yet try out Roguekiller ?
Hello, I saw a similar post of a guy that had his adwcleaner crashing whenever he tried to clean "UCGuard". I'm having the exact same problem. If someone could please guide me on how to remove it I would be very pleased. Sorry for the inconvenience. Here is a link to the infected parts: https://gyazo.com/8ef4445d8ab9eb2d5c64b111436a04e0
