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I think I have managed to do it !! I opened the folder as opposed to 'run'. It seems to have worked. Thank you for your reply. Mike

Hello,

Can you describe your problem ?

What is the error, when do you face the issue.. ?

Regards,

Hello,

If you only run a scan, nothing will be modified on your system except a new logfile in C:\AdwCleaner\.

Can you share me the logfiles ?

Thanks,

corentinc7007 a dit il y a environ 15 minutes:

J'ai un gros problème! Mon PC est bourré d'adwares (je cherchais un driver) et depuis, je ne peux plus ouvrir aucun de mes nettoyeurs, et Windows Defender ne supprime rien... Ni CCleaner, MalwareBytes ou mon adwCleaner préféré (v28) ne s'ouvre pas. Il m'affiche pendant moins d'une seconde le panneau "exécuter en administrateur? oui-Non", se ferme ...

Can I ask if I launch  adw cleaner again will it run a scan as I dont want it to as I have just reinstalled my antivirus and yes the em protection is working now . Can I then get the log files without running the scans please .

I checked the total defense under services msc after the em protection got turned off and they were all started so it didnt look like anything had been deleted .The sam...

Hello,

Uninstalling AdwCleaner also remove the Quarantine folder, so you won't be able to access it then.

Regards,

Quarantine manager froze and was very slow.  I uninstalled per instructions on other thread.  Still no access to the directory.

Hello,

Can you share the logfiles generated by AdwCleaner (please see the docs) ?

Regards,

Hello,

Can you :

- host the AdwCleaner logfile on Up2sha.re and share the link in your answer, (please refer to the documentation)

- share a screenshot of "newpoptab" ?

Best regards,

Can you tell me how to stop adware from turning off my email protection when I do an adware scan please . When I try to activate the email protection in the turn on page it says fixed but immediately sends another alert to say it is off . I use Total defense anti virus .

This has happened before when I ran adware and I had to completely reinstall my antivirus to get the email protection operat...