Search

Here's the link to the ZPHDiag:

https://up2sha.re/file?f=VGrPwkoCNfb0

Thank you

---

barsim, 2015-12-06 15:40:08 (UTC)

Additionally here's the picture link:

https://up2sha.re/file?f=XdgvSr85Abg9

Here's the link to the ZPHDiag:

https://up2sha.re/file?f=VGrPwkoCNfb0

Thank you

hi Several weeks ago a had an issue with malware in Firefox and CHROME.

I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723

We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).

It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...

Hello, can you please check if the following Firefox extensions are really Ad/Malware.

More Tools Menu 1.2.4.1-signed see also http://www.systemlookup.com/FF_Extensions/2151-9a7a67d3_3048_47fb_acde_d0f7ae51f86a_xpi.html

and

Super Drag 0.15.1-signed see also http://www.systemlookup.com/FF_Extensions/3197-superdrag_enjoyfreeware_org_xpi.html

Part of AdwCleaner Log

# AdwCleaner v5.023 - Beri...

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

i do not have external speaker, but i'll check that. 

still the problem exist .

thank you.

Hello,

Oh, sorry I misunderstood.

So no, we'll remove every tool we used at the end, including ZHPFix :)

Can you regenerate a ZHPDiag report to make a last check ?

Regards,

If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:

"Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"

I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.

I have NO issues left anyway...

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...

Hello,

I will help you to clean your computer.

First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.

That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...