Hello,
Ok. We'll take a look on the other part of the system :
The sound in your speaker sounds like "what" ? Parasites or something more spe...
Hello,
Perfect.
Question: while the ZHPFix was running didn't select Remove the application,OK?
You should have to actually. But it's my fault, I haven't explained it, sorry.
To remove it manually :
To do a final check, can you then generate a ...
The missing log-file:
Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman,
Update du 19/10/2015
Fichier d'export Registre :
Run by sjb at 12/2/2015 10:12:58 AM
High Elevated Privileges : OK
Windows 7 Home Premium Edition, 64-bit Service Pack 1 (Build 7601)
Recycle Bin emptied (07mn AMs)
========== Software ==========
REMOVES: Adobe Shockwave Player 12.0
========== Registry keys ==========
R...Hi Fr33tux:
i deleted all old files :AdwCleaner[XX] after a new scan and a new cleaning the result is just
here is the new
# AdwCleaner v5.023 - Logfile created 03/12/2015 at 10:19:54
# Updated 30/11/2015 by Xplode
# Database : 2015-11-30.1 [Server]
# Operating system : Windows 10 Home (x64)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner...Thank you for the response.
The problem is that AdwCleaner gives this result any kind of information.Iin addition to that, in such a long list checked by AdwCleaner, it is very hard to find GeekBuddy. GeekBuddy is definitely a different program listed by AdwCleaner in terms of its purpose.
Seems to have been happening for awhile for geekbuddy
https://malwaretips.com/blogs/comodo-geekbuddy-removal/
Maybe your users can uncheck the removal of geekbuddy before cleaning, If they are sure it was installed for a legitimate program and not bundled with other software as mentioned in the article
Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...
Just a suggestion. Since the adware is known as Interstat (as is your software) change the installation of your software to InterstatSAS or something besides just Interstat. Might help.
Ok, I think I get it. InterStat seems to be also the name of a known adware...
We are Interstat SAS (France) and have nothing to do with the adware one. I personally use AdwCleaner for some years now, and it never interfered with our legit softwares. A recent update in the detection base seems to target our softwares too now.
%appdata%\Interstat
HKCU\Softwares\Interstat
What should we do...
Hi,
I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.
Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.
%appdata%\Inter...