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Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• Save the file where do you want and launch it with right click : "launch as administrator".
• Follow the instructions during the installation.
• Then click ...

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId: keeper
• Turbo Tax ( 2010 2013 2014): keeper
• Quick Tax: keeper
• Memorex exPressit Label Design Studio: keeper
• arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

"Page Web inaccessible

ERR_CONNECTION_RESET"

Je n'arrive pas à le télécharger :(

"Page Web inaccessible

ERR_CONNECTION_RESET"

Je n'arrive pas à le télécharger :(

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId
• Turbo Tax ( 2010 2013 2014)
• Quick Tax
• Memorex exPressit Label Design Studio
• arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...

Bonjour

excusez le temps de réponse, j'etais chez mes enfants.

Voici le rapport de ZHPDiag pour cet ordi asus, apparemment il est tout beau tout propre :) https://up2sha.re/file?f=Y4TYbNen5JRg

Pourquoi y a til toujourrs des "trucs"  qui trainent avec macaffee que jai viré en suivant la procedure a partir du panneau de configuration?

et comment faire pour desactiver ou desinstaller le smarts...

Hello,

• Have you tried to remove it manually from the chrome panel ? You can find it with : More Tools > Extensions or directly by copying this in your search bar : chrome://extensions/ There you should find the extension, and you might be able to disable it.
• I don't know if you use chrome's synchrnonization, but it might be the reason why after each installation, those extensions comes back. ...

# AdwCleaner v5.021 - Bericht erstellt am 16/11/2015 um 10:16:47
# Aktualisiert am 14/11/2015 von Xplode
# Datenbank : 2015-11-13.3 [Server]
# Betriebssystem : Windows 7 Ultimate Service Pack 1 (x64)
# Benutzername : Ray Moon - BRAINFACTORY_01
# Gestartet von : L:\adwcleaner_5.021.exe
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