Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...
Just a suggestion. Since the adware is known as Interstat (as is your software) change the installation of your software to InterstatSAS or something besides just Interstat. Might help.
Ok, I think I get it. InterStat seems to be also the name of a known adware...
We are Interstat SAS (France) and have nothing to do with the adware one. I personally use AdwCleaner for some years now, and it never interfered with our legit softwares. A recent update in the detection base seems to target our softwares too now.
%appdata%\Interstat
HKCU\Softwares\Interstat
What should we do...
Hi,
I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.
Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.
%appdata%\Inter...
Suite des opérations.
Dans "Google dashboard" le synchronisation devait etre désynchroniser si j'en juge par la ligne au bas deman dant si on veut "redémarrer la synchronisation". Je n'ai donc rien touché sur cette page.
J'ai fait l'analyse avec adw cleaner dont voici le rapport. Comme il se doit le pc a été redémarrer les fenetres malwaresbytes antimalware réapparaissent.
rapport adw cleane...
Salut Chapi et merci de cette prise en charge.
D'abord le lien pour le rapport ZHPdiag.
https://up2sha.re/file?f=t7JuUBLHXrMz
je reviens pour la suite
ff33tux I do not know what changed but the fresh download I did for the test in safe mode works as is without renaming. I just tried it from the download directory and quick lauch and all is good!
Edit I did make 1 change on my end I went from AVG antivirus which did not give an alert to Avast antivirus.
Hi fr33tux! Sorry for the late response and thanks to those responsible for adwcleaner!
adwcleaner_5.023.exe works in safe mode with networking. As mentioned previously it also works by renaming adwcleaner_5.023.exe to adwcleaner.exe and the same thing with .021 This renaming ws suggested by bamacola's post on the download page.
I'm running XP Home SP3 and latest Avast Antivirus with latest d...
Hello,
No, after the cleaning with ZHPFix, there should be a logfile on your Desktop :
I need the content of this file.
Regards,
Bonjour Maxjules et bienvenue sur le forum !
Nous allons essayer de régler ton problème ensemble. D'abord, quelques rappels :
