Greetings,
Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Hello,
Don't worry, we were at the end :)
Thanks for the DelFix report, it's ok for me.
If you have any questions, please ask.
Best regards,
Bonjour,
AdwCleaner s'installe à la racine du système et bascule sur le répertoire courant si besoin. Si votre second disque n'est pas la racine du système, c'est donc normal.
On pourra améliorer ce point si nécessaire..
Bonjour,
Est-ce que vous pouvez nous donner la liste des processus actuellement en cours ?
Dans Powershell (vous pouvez le lncer via le menu Démarrer), entrez la commande suivante et validez par Entrée. Copiez/collez le contenu du résultat dans votre prochaine réponse.
Get-Process
Si jamais vous relancez une analyse et/ou un nettoyage, pourrez-vous activer le mode Debug ? (Outils > Option...
# AdwCleaner v6.000 - Rapport créé le 13/08/2016 à 11:55:46
# Mis à jour le 12/08/2016 par ToolsLib
# Base de données : 2016-08-12.4 [Locale]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (X64)
# Nom d'utilisateur : Jean - PC4
# Exécuté depuis : D:\AdwCleaner\adwcleaner_6.000.exe
# Mode: Scan
# Support : https://toolslib.net/forum
***** [ Services ] *****
Aucun service mal...Hello,
Thanks for your message, really appreciate it.
1. After scanning, I have to click through every tab to see where the problems are. Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).
Koala, 2016-08-13 00:31:48 (UTC)
We can definitely think about that indeed.
2. This situation has ...
Mon nom est Namir BSATA
mon email est nb5 at videotron dot ca
J'ai téléchargé adwcleaner 6000, et ça me donne un message d'erreur.
Ect-ce-que ce logiciel est conforme, si non envoyez moi la dernière version avec un lien via email.
avant je n'avais pas de message d'erreur.
la compagnie de ce logiciel est "toolslib".
Merci
Thank you very much for this software, which fills a significant gap in security software for PCs. By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).
1. After scanning, I have to click through every tab to see where the problems are. Could you please highlight each tab where there is...
1) The folders will be deleted and the files as well.
2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.
If AdwCleaner don't delete those files on your system:
1) Check that you use the latest version of the program and please share the whole logfile.
2) Please write what files are not deleted.
but files and shortcuts is not removed