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Mine "adwcleaner_5.020"  stops shortly after the cleaning starts.

see log file below

# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...

Bonjour,

adwcleaner5.019 vient de me proposer la mise à jour vers la version 5.020 , ce que j'ai fait , seulement je me retrouve avec un message d'erreur windows

http://hpics.li/759fd8b

J'ai re-téléchargé plusieurs fois cette version ici puis sur bleepingcomputer mais rien n'y fait.

Par contre si je reviens à la version 5.019 (en annulant la mise à jour) , ça fonctionne et ne me trouve pas ...

Hello,

Yes, so it was a problem with an unregistered DLL on your computer. I will keep this command in case someone faces the same problem.

Regards,

Xplode.

Ok, I think we can try something.

Open a CMD prompt ( Start -> cmd.exe ) , then type :

for %x in (c:\windows\system32\*.dll) do regsvr32 %x /s

Press [Enter] , wait until it's finished then try running the current AdwCleaner version ( this one : https://toolslib.net/downloads/viewdownload/1-adwcleaner/ )

Do you have the error message?

Regards,

Xplode.

Ok, I don't really know why it doesn't create this file but .. anyway, I will put a fix in v5.020 for this error. Thanks again for your help.

Regards,

Xplode.

Hi,

This time the program did not find any malicious files and no error sign. This time it generated the log file you mentioned, it seems very huge so I uploaded it to the same place as last time.

https://up2sha.re/file?f=CC1ScbuE2eky

Hi again,

Sorry I put the wrong path into the code, can you run this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe

Just run a scan, after that you should have the file "COMError.log" at C:\AdwCleaner

Hi,

In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.

Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?

Regards,

Xplode.

Hi again,

This time it ran completely as I had always seen without showing any error :) Was there a bug in the program, or my laptop was causing it not to run properly?

well after I double click the file nothing comes up. If it should behave like as you mention it, then it hasn't created a new log file, its the same as I posted earlier.