Re: Can't delete UCGuard

okay then let’s move to a great anti-malware here https://www.zemana.com/Download

download it and make sure to run it as an admin it will found a lot of "UC browser files" then after the scan is done go to remove all found malware and after that ran adwcleaner and see if still found any of "UC adware " and let me know how it goes with you !

Re: Found things in quarantine not shown in the logs

Hello,

Thanks for the feedback, I'm looking at this strange behaviour.

In the meantime, you can restore the folder from the Quarantine manager:

  • Start AdwCleaner,
  • Tools
  • Quarantine Manager, "File" tab,
  • Select the corresponding elements, and click on "Restore".

Sorry for the inconvenience,

Found things in quarantine not shown in the logs

on AdwCleaner by CNP

I use AdwCleaner on a constant basis. Recently I scanned a computer with it to remove some residual shopathome.com issues. Afterwards I noticed an entire folder missing. After searching my C: drive, it showed it was now located in the quarantine folder created by AdwCleaner. Fearing the worst I looked back at the logs created from that scan. It shows nothing about that folder (and several other...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tre...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tren...

Re: copy&paste not possible during AdwCleaner 6 protocol-manager is open

Hello,

Yes, there is an issue with the Log Manager. Sorry about that, we're still working on it.

Re: copy&paste not possible during AdwCleaner 6 protocol-manager is open

I have the same problem here . so it’s was a bug in adware cleaner right ?

Re: copy&paste not possible during AdwCleaner 6 protocol-manager is open

Greetings,

First of all, thanks for your feedback!

We're aware of that problem. We'll release a fix as soon as possible. :)

Regards.

copy&paste not possible during AdwCleaner 6 protocol-manager is open

I found that copy&and paste is not possible (in other programs like firefox or editor...), during AdwCleaner 6 Protocol-Manager is open. Please can you fix it. Often we need the log from users for analyse, and they can not poste it. This is very ugly.

Thanks

You can see this behavior on http://mozhelp.dynvpn.de/dateien/temp/AdwCleaner6-CopyAndPasteProblem.gif or http://mozhelp.dynvpn.de/datei...

Can't open quarantine, something might be wrong.

That's the message that the Quarantine Manager sends me when i want to "clean" my virus and it also says i should contact you. I can press OK at the bottom off the window but i don't know what that message want to tell me.