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Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

confirm that a part of the bug is fixed!

now what about the other part of the issue:

" and more there is the issue on the tab-tools-quarantine..that did not show the objects in quarantine.. "

thxs so much!

cheers!

:)

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Thanks. AdwCleaner still detects 12 reg keys. One is the value I deliberately changed :

PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext | DisableAddonLoadTimePerformanceNotifications

***** [ Registry ] *****

PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.O...

You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...

When I try to run it, I mean.

Hello,

Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.

I do not actually know how to attach screenshots here, unfortunately.

I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."

re excuser moi de relancer j aimerai juste savoir si je doit netoyer le pc ou si cela n est pas necessaire vue que la version 6.047 me trouve rien dans le scan

merci

Hello,

Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?

It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re

Best regards,