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Bonjour,

Vous pouvez mettre à jour Windows 10 sans attendre, cela ne gênera pas le reste.

Je viens de relire le rapport, voici ce que je vous demande de faire dans un premier temps :

• Si un raccourci portant le nom de ZHPFix sur trouve sur votre bureau, lancez-le.
• Sinon, rendez-vous sur la page de téléchargement de ZHPFix, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger" et in...

Hello,

We'll look deeper:

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Share and share the generated links.

Best regards,

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...

Hi,

I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.

Here is the report from ADW cleaner :

# AdwCleaner v5.201 - Rapport créé le 01/08/20...

# AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09
# Mis à jour le 30/06/2016 par ToolsLib
# Base de données : 2016-07-31.4 [Serveur]
# Système d'exploitation : Windows 10 Home  (X64)
# Nom d'utilisateur : client - MARIETTE
# Exécuté depuis : C:\Users\client\Desktop\adwcleaner_5.201.exe
# Option : Scanner
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Dossie...

Hello,

I have reviewed your logfile, you can click on "Clean".

Then, please post the generated logfile here.

Best regards,

# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] ***...

Here you go :)

# AdwCleaner v5.201 - Logfile created 29/07/2016 at 23:08:26
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-28.2 [Server]
# Operating system : Windows 10 Pro  (X64)
# Username : ... Removed By Me Because It's Private!!!
# Running from : ... Removed By Me Because It's Private!!!
# Option : Scan
# Support : https://toolslib.net/forum


***** [ Services ] *****

***** [ Fol...

Hello,

Can you send the whole logfile please ? (usually from C:\AdwCleaner\)

Best regards,

Hello,

It's not a false positive usually. However, in your specific case it is, for now please uncheck this element before the cleaning operation.

Thanks for the test,