Re: CRITICAL_PROCESS_DIED

Hello,

Sorry for the delay.

It should be better with the latest release, v5.008. Can you confirm this ?

Regards,

Re: New user - puzzling behaviour

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...

Re: New user - puzzling behaviour

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

Re: Adwcleaner White listing

Hello,

 

Sorry for the delay. It will be enabled in the next database update.

Regards,

Re: Please add the button to AdwCleaner.

Hello,

Updates are automatically checked if your computer has an internet connection.

I don't understand what you are trying to tell us with your second post.

Regards,

Re: Some other false positive entries ("New Tab Redirect" Chrome add-on) ?

Hello,

This extension will be removed from the database with the upcoming database update.

Regards,

Re: Pop up saying database corrupt

Hello,

Did you try to clear your temp folder ?

Then, please download AdwCleaner again. Tell me if it helped.

Regards,

Re: Microsoft Edge

Hello,

Edge is currently supported alongside Internet Explorer. If they come to really differ we may handled them separately in the future.

Regards,

Re: submit samples

Hello,

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?


madperson, 2015-09-08 19:05:31 (UTC)

Nevertheless, don't hesitate to use this forum for submitting feedbacks.

Regards,

Re: Probably FP

Hi,

These FP have been removed from the database.

Regards,