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Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

Hello,

Please upload it to Up2Share and share the generated link here.

Thanks !

Hello,

There should be a new file on your desktop looking like "ZHPDiag.txt". You may use it through there.

Regards,

Hello,

It's strange.. Can you check the option "Use local database" before running the scan ?

Do you encounter any connectivity issues with the website ?

Regards,

Hello,

Thanks. I will update the translation for v5.037.

Regarding the file you sent me in your previous post, I didn't know that you put the instructions inside "ffff.txt" file , you should have called it "readme.txt" ;-)

I will review this file and add the elements as soon as possible. Some elements ( like the firefox extension ) should be already detected since v5.036.

Regards,

Hello,

You can exceptionnaly ignore this warning from SmartScreen.

Please see this how-to for the screenshot : http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

Regards,

Hello,

I'm waiting for the ZHPDiag report :) (see my message above).

Hello,

The "Quanratine" folder is the place where AdwCleaner makes a copy of the deleted files in case of false positive.

All elements located there are inactive.

Hello,

You'd like to remove MPC Cleaner ?

Do you have other symptoms ?

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Hello,

Nutech2014 :

Can you share a screenshot of this ads on the right screen ?

I also need another logfile, with ZHPDiag to get more information about which elements remain :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)...