Since PUP is a potentially unwanted software, it might not be an infection, just some rogue application running or installed on your PC. Do a thorough scan with Malwarebytes and see if it helps to deal with the issue. Also, you can try searching for the folder manually, as the path is listed and remove it that way. If you have issues, kill the process with the task manager and then remove it.
Did you remove previous versions of the software from your PC and are you sure you are using the latest version? Make sure you are running only one instance of anti-malware software.
Here's the log... I still get that one PUP.Optional.Legacy result, dammit.
So it's really an infection after all?
# AdwCleaner 7.0.2.0 - Logfile created on Sun Aug 13 19:14:04 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-11-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious servic...
Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file C:\AdwCleaner\AdwCleaner_debug.log).
Hi, I just register today.
Adwcleaner 7.0.2.0 have message shown after stop.
*** Caught unhandled unknown exception; terminationg
Please fix this problem.
Thank you.
# AdwCleaner 7.0.2.0 - Logfile created on Thu Aug 10 09:55:37 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-09-2017.2 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ] *****
No malicious files found.
***** [ D...
Thanks,
This debug log will help us for sure. We're investigating.
Regards.
Hi Again Made an effort in running Debug - and getting the Log - after latest HangUp of program - in the Heuristic Scanning : -----------------------------------------------------------------------
2017-08-08 23:04:10.094 DEBUG [6148] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-08 23:04:10.095 DEBUG [4460] [MainUI::Entry@1271] [+] Checking for update... 2017-08-08...
Hi
I see other have responded - that the 7.0.2.0 version - still doesent work after the latest Windows10 update.
Your program - is 'the best' / 'fastest' - Clean Program Ever - therefore hope problem will be solved :) Thank You Jens H. Nielsen, Denmark
Nb - I use (have done for years - the free Avast virus protection. Have tried to deactivate Avast - during run - No difference - s...
New version rolled in, and I rebooted as it was suggested to me... I still get these results.
# AdwCleaner 7.0.1.0 - Logfile created on Wed Aug 09 11:59:08 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-09-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Fo...
