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Hello,

Can you share the whole logfile (from C:\AdwCleaner\) ?

Thanks,

After removing all the apps I mentioned in my previous email, BugFixxer came back again!

I found another folder (this one located in C:\Window\SysWOW64) called Policies that is another hahomedia product. I've quarantined this (along with all the others) and used regedit to remove their entries in HKLM:SYSTEM:CurrentControlSet:Services.  At the moment my computer is OK, but let's wait another 2...

Hello,

Can you provide us the logfile from C:\Adwcleaner\ ?

Thanks,

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

I don't know why it is French version but my network connection is fine and here is a report.

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (00mn 03s) Prefetcher emptied

========== Elements ...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks

I think the correct links are

https://up2sha.re/file?l=cahTFK0nr34F.txt

https://up2sha.re/file?l=biShY2grgXq4.txt

https://up2sha.re/file?l=wwSUwHmbWjc4.txt

(it's not very obvious from the Up2Share page!)

Hello,

Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link ...