Re: i need help please!

Ok.

Do you have the url shown in the tab ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Re: Adwcleaner ne fonctionne pas, messages que je ne comprends pas

Désolé, je sais que vous êtes un bénévole et je vous en remercie, voici le rapport

# DelFix v1.013 - Rapport créé le 27/09/2016 à 14:38:49 # Mis à jour le 17/04/2016 par Xplode # Nom d'utilisateur : ROLANDIN - ROLAND # Système d'exploitation : Windows 10 Home  (64 bits)

~ Activation de l'UAC ... OK

~ Suppression des outils de désinfection ...

Supprimé : C:\FRST Supprimé : C:\AdwCleaner Sup...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

I really need the logfile content, not just the filename:

  • launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
  • Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
  • Paste the logfile in your next answer.

Best regards,

Re: Adwcleaner ne fonctionne pas, messages que je ne comprends pas

Bonjour, je suis en Wifi, de plus après le scan de ESET, il y a quelques infections, pourriez vous vous en occuper aussi.

Rapport ZHPCleaner

~ ZHPCleaner v2016.9.25.146 by Nicolas Coolman (2016/09/25) ~ Run by ROLANDIN (Administrator)  (26/09/2016 16:03:37) ~ Web: https://www.nicolascoolman.com ~ Blog: https://www.anti-malware.top ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State ...

Re: i need help please!

It's on all the browsers chrome and internet explorer I tried to delete chrome but the tab started to open internet explorer by itself

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

I did another scan of malwarebytes on 9/27 no threats  I also did another scan on 9/27 with adwcleaner 2 threats just came up again.I am giving you a copy of the log file and i have no understanding of what else you want and how to get it for you.

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

I have malwarebytes on my laptop when i run it no threats come up I have run adwcleaner several times and no threats so far.  Any more suggestions?

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

I don't know where the folder is  when I do clean its showing up clean but usually next day it comes back.

I copied this I don't know if that is what you want

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\AdwCleaner\AdwCleaner[C3].txt - [1500 Bytes] - [18/09/2016 01:13:23] C:\AdwCleaner\AdwCl...

Re: Adwcleaner ne fonctionne pas, messages que je ne comprends pas

Bonsoir merci pour cette réponse, je ne pourrais faire cette manipulation que plus tard car en ce moment je fais un scan en ligne avec ESET qui me ralenti beaucoup mon pc quand je clique sur un lien ou pour ouvrir une page. Il en est à peine à 20%

Dés que je suis près je vous tiens au courant encore merci de votre compréhension


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