Re: adwcleaner missing info in log file ""bug""

Hello,

Thanks.

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: Menace Persistante après nettoyage

Hello,

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64...

Re: Can't delete UCguard

1)  I recommend to uninstall this:

Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Unity Web Player (HKU\S-1-5-21-336042120-3881833094-1070839671-1001\...\UnityWebPlayer) (Version: 4.6.1f1 - Unity Technologies ApS)

2)   

Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/F...

Re: Some registry entries cannot be removed by AdwCleaner

Hello,

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do ...

Re: adwcleaner and Chinese software’s removal problem !

Hello,

Yeah, I thought you were speaking of something else than UCGuard.

We are working on to improve this part, some news soon.

Best regards,


fr33tux, 2016-10-29 16:48:28 (UTC)

Hi

yeah . what I Mentioned above is what I want to report it to you ! here a set of my screenshots ! https://postimg.org/gallery/1byvnlza6/

and also note that there are a programs then UCbrowser (UCGuard) which...

Re: Firefox pref Found - what does this option do and why is it considered malicious?

Hello,

It's part of QuickStart, an adware. You can clean it.

Best regards,

Re: adwcleaner and Chinese software’s removal problem !

Hello,

Yeah, I thought you were speaking of something else than UCGuard.

We are working on to improve this part, some news soon.

Best regards,

Re: AdwCleamer wants to delete my whole Firefox profile folder

Hello,

Sorry I was unclear. You can deselect the element "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1" from the "Folders", and do a clean.

This element seems to be a FP caused by a generic detection.

Best regards,

Re: Acronis 2014 Fehlalarm

Hello,

Sorry for the delay. It's now fixed in the last database update, 2016-10-28.2.

Best regards,

Re: AdwCleaner maybe not working properly

Hello,

Please use the following process while we'll release the next AdwCleaner version:

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is de...