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Hello,

These two issues will be fixed in the 7.1 release.

Regards.

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cocochepeau, 2017-09-20 13:11:25 (UTC)

This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .

Hello,

This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.

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notnats, 2017-1...

Hello,

This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.

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notnats, 2017-10-02 03:31:16 (UTC)

Can you please share the cleaning logfile?

Thanks.

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Hello:

I just installed AdwCleaner 7.0.3.1  on a Windows 10 Version 1703 for x64-based System.

The post-clean Logfile has the following message:

***** [ Tasks ] *****

Deleted: Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864

After a reboot and  rescan the Bitdefender Agent WatchDog is tagged again as a threat but  I believe this is a valid Bitdefender scheduled task.

Please inv...

Greetings,

Sorry for the late answer.

Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.

This issue is known and will be resolved with the release of the 7.1 version.

Regards.

I tried using AdwCleaner version 7.0.3.1, but every time it stopped working.

I already tried "Mode > Debug", "Database > Local", Uninstalled AdwCleaner and running it as admin.

I'm using Windows 10 Pro with Bitdefender Antivirus Plus 2018 (no warnings from Bitdefender).

Hello,

These FP will be fixed in the 7.1 release.

Sorry for the inconvenience.

Regards.

Bonjour,

Pouvez-vous partager le rapport d'analyse de AdwCleaner ?

Merci.

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cocochepeau, 2017-09-22 16:56:49 (UTC)

Bonsoir, 

Je vous partage le rapport ........... ;)  Toujours le même problème au nettoyage.  

# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...

when it will be released?

regards