Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

When i run adwcleaner it is still showing 2 threats   also I have ublocker origin when i checkmarked chrome preferences my ublock origin disappeared.  So i unchecked it.

Re: Can't delete UCGuard

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

the 2 same threats are showing   is it suppose to stay this way?  am i suppose to continually clean it?

Re: Found things in quarantine not shown in the logs

Ok. In this case, can you share the file "C:\AdwCleaner\quarantine\quarantine.db" ?

Thanks,

Re: Found things in quarantine not shown in the logs

on AdwCleaner by CNP

With several folders now located under the quarantine folder, even zipped its a 7.3GB file. Lots of data files. (docs, pics, music) Any other ways you would like me to send it?

Re: Found things in quarantine not shown in the logs

Hello,

If possible, can you zip the AdwCleaner folder in C:\ and send it ? (You can host it on https://up2sha.re if it's smaller than 30MB)

Best regards,

Re: Found things in quarantine not shown in the logs

on AdwCleaner by CNP

OK, thats a problem, since it doesnt show in the logs, it isnt showing up in the restore option either.

Re: Found things in quarantine not shown in the logs

Hello,

Thanks for the feedback, I'm looking at this strange behaviour.

In the meantime, you can restore the folder from the Quarantine manager:

  • Start AdwCleaner,
  • Tools
  • Quarantine Manager, "File" tab,
  • Select the corresponding elements, and click on "Restore".

Sorry for the inconvenience,

Found things in quarantine not shown in the logs

on AdwCleaner by CNP

I use AdwCleaner on a constant basis. Recently I scanned a computer with it to remove some residual shopathome.com issues. Afterwards I noticed an entire folder missing. After searching my C: drive, it showed it was now located in the quarantine folder created by AdwCleaner. Fearing the worst I looked back at the logs created from that scan. It shows nothing about that folder (and several other...

Re: i need help please!

Ok.

Do you have the url shown in the tab ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply