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Hello,

Great !

Yes, please disable the synchronization temporary.

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

Hello,

Please upload it to Up2Share and share the generated link here.

Thanks !

Bonjour,

Je m'en excuse, c'est de ma faute. Pouvez-vous utiliser la correction ci-dessous ?

Script ZHPFix:

O23 - Service: SpyHunter 4 Service (SpyHunter 4 Service) . (.Enigma Software Group USA, LLC. - Service scanner interface.) - C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe
SS - Auto   [11/02/2016] [ 1042304]  SpyHunter 4 Service (SpyHunter 4 Service) . (.Enigma Softwar...

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boo...

More changes:

$L_GENSEARCH = "Searching for generic elements ..." Please change the current translation to this for now:$L_GENSEARCH = "Trwa wyszukiwanie typowych obiektów..." BTW, what does that exactly mean? Maybe I would be able to find a better translation.

$L_FINISHED = "Zakończono" I assume this is used only once scan completes. To make it more clear, I would change it to:$L_FINISHED = ...

Hello,

It's strange.. Can you check the option "Use local database" before running the scan ?

Do you encounter any connectivity issues with the website ?

Regards,

I've tried installing AdwCleaner several times.  I keep getting message "Database corrupt.  Please uninstall AdwCleaner and download again."

Hello,

You can exceptionnaly ignore this warning from SmartScreen.

Please see this how-to for the screenshot : http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

Regards,

Sorry, it was ANSI. Please try UTF8 here.

Also, I think you missed one of my messages. What details should I provide about the shortcut path?