Re: Adware turning off email protection in Total defense

Hello,

Can you share the logfiles generated by AdwCleaner (please see the docs) ?

Regards,

Re: AdwCleaner

check internet explorer's settings, assuming that you are using "internet explorer", and see if "toolslib.net" has been added to IE's "restricted sites" zone.. if so, you will need to remove it from the list of "restricted sites"..

don't ask me how it was added to IE's "restricted sites" zone.. i don't know..

or, it is possible that microsoft has a blocklist for IE where the download is being...

Re: AdwCleaner

Sorry, no.

Can you host it on https://up2sha.re/ and share the generated link here ?

Regards,

False Positive - C:\Ap

Hello,

AdwCleaner found folder C:\Ap and removed the folder and everything underneath it.  It's a foldershare for one of our customer servers.  Not sure why it would be detected as malware?

# AdwCleaner v5.027 - Logfile created 30/12/2015 at 17:52:56
# Updated 30/12/2015 by Xplode
# Database : 2015-12-30.1 [Server]
# Operating system : Microsoft Windows Server 2003 Service Pack 2 (x86)
# Use...

new virus - SearchIndexer

Hi! New virus not detected by last AdwCleaner. http://rghost.ru/6jGX7P8Ym

\appdata\roaming\searchindexer\

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello, my Dell with Windows 10 crashed after I tried to clean with AdwCleaner, here is the log:

2015-12-31 17:01:48 : [Notice]  Scan started 2015-12-31 17:01:48 : [Success]  Internet connection is UP 2015-12-31 17:01:48 : [Success]  Loaded C:\Users\Mao\AppData\Local\Temp\sqlite.dll 2015-12-31 17:01:48 : [Success]  Opened C:\Users\Mao\AppData\Local\Temp\adwcleaner.db 2015-12-31 17:01:48 : [Succ...

Re: False positive , Yahoo.xml

Hi Xplode. It's not flagged in MBAM: [quote]Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 23/12/2015 Scan Time: 06:51 Logfile: MBAMresults.txt Administrator: Yes Version: 2.2.0.1024 Malware Database: v2015.12.23.01 Rootkit Database: v2015.12.18.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 7 Service Pa...

Re: False positive , Yahoo.xml

Hello,

This is not false positive, it is related to yahoo search engine and also detected by MBAM as PUP.Optional.BDYahoo

Regards

Re: Suggestion: Add an "ignore AOL" option

Hello,

According to SystemLookUp, AVG Security Toolbar / Secure Search / Every toolbars related to AVG are classified as "Open to debate" as they simply pollute the browser. Same thing for AOL toolbar.

They are not malicious but they are not really needed and just slow the browser. The purpose of AdwCleaner is also to remove these kind of programs.

If you don't want to delete them, just unch...