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As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

Tell me please how I can send you the log files.

Please tell me step by step how to do it

Have a great day

Namir

Greetings,

We'll need these logfiles. Without them, we can't know which elements are not deleted.

Also, you can at least give us their names.

Thanks in advance.

Regards.

Greetings,

Can you share us the name of the killed process?

Thanks.

Regards.

Greetings,

It should be fixed in the next release of AdwCleaner.

Sorry for the inconvenience.

Regards.

I STILL HAVE THE SAME PROBLEM.

BY THE WAY I TRIED EVERYTHING YOU TOLD ME TO DO and it still doesnt work.

Every time I do a new scan it says "you have 2 threats" even if I clicked on the clean tab before.

It doesnt say you have no threats on your computer.

Please help me.

Have a great day.

Namir

Since the new release, Splashtop was closed on clean, but not re-opened.  In the past, getting disconnected was normal, but within a few seconds, would re-connect.  Now I am locked out without human intervention.

Using Splashtop 3.0.8.3

Thank you - love the product!

If you need a file name or so

hpswp_bho.dll. I did a websearch and saw a filename associated with that CLSID as well

found it on

https://forums.techguy.org/threads/my-windows-7-64-bit-desktop-is-infected-with-malware.1088456/

line:

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll

Again, it's legi...

Hello, I'd like to report a false positive

# AdwCleaner v6.000 - Logfile created 15/08/2016 at 01:08:43
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-15.1 [Server]
# Operating System : Windows 7 Ultimate  (X64)
# Username : Gamefan - GAMEFAN-PC
# Running from : C:\Users\Gamefan\Desktop\adwcleaner_6.000.exe
# Mode: Scan
# Support : https://toolslib.net/forum

***** [ Services ] ****...

Problem SOLVED.

Removed crappy sofware (driveragent) from 'Documents and Settings'. (log deleted)

Thankyou for your advise.

Best regards.