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i have a virus on my laptop and tried to remove it with adwcleaner 6.000 but after once it finds all the shit i click the clean button and restarts then tells me critical_process_died i can accses the laptop i just want to remove the virus

Hello,

This problem is known and is fixed in the coming v6.010. However, can you tell me the remote assistance software that you are using ?

Thanks,

As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

 

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Namir BSATA, 2016-08-16 17:19:12 (UTC)

Can you pr...

2016-08-17 22:50:16 : 	INFO	[main] - >>>> STARTING <<<<
2016-08-17 22:50:16 : 	INFO	[main] - RAM Usage: 34
2016-08-17 22:50:16 : 	INFO	[main] - OS: WIN_10  X64
2016-08-17 22:50:16 : 	<INFO>	[main.language] - Checking the language
2016-08-17 22:50:16 : 	<INFO>	[main.language] - Language found: fr
2016-08-17 22:50:16 : 	<INFO>	[main.network] - Checking the network connectivity
2016-08-17 22:50:1...

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:45:37 :     <INFO>    [main.gui] - Clean requested 2016-08-18 01:45:41 :     <INFO>    [main.gui] - Killing all processes 2016-08-18 01:45:41 :     <WARN>    [main] - Killing [System Process](0) 2016-08-18 01:45:41 :     <WARN>    [main] - Killing System(4) 2016-08-18 01:45:41 :     <WARN>    [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 :     <WARN> ...

2016-08-18 01:43:18 :     <INFO>    [scan.shortcuts] - Stopping shortcuts scan 2016-08-18 01:43:18 :     <WARN>    [scan.shortcuts] - 0 malicious shortcuts found 2016-08-18 01:43:18 :     <INFO>    [scan] - Progress: 70% 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Starting tasks scan 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Stopping tasks scan 2016-08-18 01:43:19 :     <WAR...

Hi! Thank you for your reply.

I do not know if I did thing in activating the debug mode. I ticked the debug mode at Tools > Options.

Here's the debug logfile (I ran it twice. First with the Database set to Local, and second to Server). Thank you in advance.

2016-08-18 01:40:58 :     <INFO>    [main] - Saving current options to the configuration file 2016-08-18 01:41:02 :     <INFO>    [main...

Bonjour Voilà plusieurs semaines que je me bat, en vain !

ADWcleaner me trouve bien les merdouilles à virer, mais elles reviennent :-(

Qui aurait une solution ? D'avance merci ;-)

Cordialement Fred

Voilà l'extrait du log :

# AdwCleaner v6.000 - Logfile created 17/08/2016 at 18:48:31
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-17.2 [Server]
# Operating System : Windows 8.1  (X...

hola , me esta dando problema s ala hora de ejectutarlo, sale este mensaje, y no lo puedo solucionar, si me ayudan les agradecere.

Error: las variables de matriz tiene un número incorrecto de subíndices o rango dimensión subíndice excedido

Exelente programa , con el he quitado demasiados virus y cosas indeseables de mi pc.

De antemano gracias.