Rechercher

i have a virus on my laptop and tried to remove it with adwcleaner 6.000 but after once it finds all the shit i click the clean button and restarts then tells me critical_process_died i can accses the laptop i just want to remove the virus

Hello,

This problem is known and is fixed in the coming v6.010. However, can you tell me the remote assistance software that you are using ?

Thanks,

When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..

When I run adwcleaner_6.000, the dialog box displays: the Logo - Waiting for Action bar and the 3 Action Buttons, but is too small to show the "RESULTS" tabs & details of any threats. I get "2 Threats" found, but can not see what they are. The maximize box icon is greyed out & there are no corner "handles" to drag out the box.

How can I make it "full screen", or at least bit larger like old v5...

When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..

Thanks for your reply.

First try: could you disable Zemana and/or Malwarebytes before running AdwCleaner (scan and clean mode)? Is this happening again?

Regards.

Greetings,

Please try to use a polite and courteous language.

Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:45:37 :     <INFO>    [main.gui] - Clean requested 2016-08-18 01:45:41 :     <INFO>    [main.gui] - Killing all processes 2016-08-18 01:45:41 :     <WARN>    [main] - Killing [System Process](0) 2016-08-18 01:45:41 :     <WARN>    [main] - Killing System(4) 2016-08-18 01:45:41 :     <WARN>    [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 :     <WARN> ...

2016-08-18 01:43:18 :     <INFO>    [scan.shortcuts] - Stopping shortcuts scan 2016-08-18 01:43:18 :     <WARN>    [scan.shortcuts] - 0 malicious shortcuts found 2016-08-18 01:43:18 :     <INFO>    [scan] - Progress: 70% 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Starting tasks scan 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Stopping tasks scan 2016-08-18 01:43:19 :     <WAR...