Re: adware removal problem with adware cleaner tool

 

I have only one anti-virus program installed on my system and all the others is a Portable Security tools ! they can not be uninstalled it !


gamezertruth, 2016-09-15 16:17:55 (UTC)

 

and note what you see is not a anti-virus software but it is just a Portable anti-malware scanners ....


gamezertruth, 2016-09-15 16:17:55 (UTC)

From the list of your installed programs:

Bitdefender...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tre...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tren...

Re: adware removal problem with adware cleaner tool

Hello,

Thanks. Let me the time to take a look to them, and I'll be back.

Best regards,


fr33tux, 2016-09-15 00:50:25 (UTC)

hi

ok.

Re: adware removal problem with adware cleaner tool

Hello,

Thanks. Let me the time to take a look to them, and I'll be back.

Best regards,

Re: adware removal problem with adware cleaner tool

Hello,

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: adware removal problem with adware cleaner tool

Hello,

Otherwise, you can also host the logfile on https://up2sha.re/ And copy/paste the generated link here.

Best regards,


fr33tux, 2016-09-14 02:42:19 (UTC)

hi

here you go the log file https://up2sha.re/file?f=iCdNWeULwZl0

Re: adware removal problem with adware cleaner tool

Hello,

Otherwise, you can also host the logfile on https://up2sha.re/ And copy/paste the generated link here.

Best regards,

Re: adware removal problem with adware cleaner tool

Hello,

Can you share the generated logfile ? Usually from C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,


fr33tux, 2016-09-14 00:02:11 (UTC)

hi

yeah I can share my log file here . however I had an copy/paste issue when I try to copy it and paste it here !

I don’t know if it is a web-browser problem or something else ? so what do I do new ?