3eme partie :
2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {25D5C3AF-82B0-495A-9088-78DDF37529D8} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {25E21194-BFCE-47BA-A6D2-A6DD8ED1DA4D} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {25E36227-30C4-45AF-96F3-67B2B18B843B} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {26579155-40F9-412E-ACA8-B67C32805335} 2016-08-18 21:...
2eme partie :
2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {10263443-432A-4D1A-B7E5-7AABE1FCE03C} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {105E7C4C-F140-47F3-8763-83DF83602AE9} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {10B1E114-FEA-4508-B856-EE90686DA76F} 2016-08-18 21:45:48 : <WARN> [scan.generic] - Found {10D07E13-823D-4316-98F8-963455D5AF5} 2016-08-18 21:45...
Bonjour,
Pouvez-vous relancer AdwCleaner, cliquer sur Outils > Options, et cocher "Mode deboguage". Ensuite, lancez l'analyse pour provoquer le crash, et fournissez le rapport C:\AdwCleaner\AdwCleaner_Debug.log, il contient les informations utiles pour remonter le problème.
Merci,
Hello,
We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.
Best regards,
Greetings,
Please try to use a polite and courteous language.
Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Hi! Thank you for your reply.
I do not know if I did thing in activating the debug mode. I ticked the debug mode at Tools > Options.
Here's the debug logfile (I ran it twice. First with the Database set to Local, and second to Server). Thank you in advance.
2016-08-18 01:40:58 : <INFO> [main] - Saving current options to the configuration file 2016-08-18 01:41:02 : <INFO> [main...Greetings,
Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Hm, le rapport paraît incomplet bien avant le BSOD.
Pouvez-vous héberger le fichier "C:\AdwCLeaner\AdwCleaner_Debug.log" sur https://up2sha.re/ et fournir le lien généré ?
Merci,
Le BSOD est très certainement lié à un processus fermé par AdwCleaner lors de l'initialisation du nettoyage.
Pouvez-vous reproduire ceci, mais avec le mode debug activé cette fois-ci ?
Merci !
Hello,
Can you activate the debug mode, do a scan or a clean (wherever the crash occurs) and share us the debug logfile ?
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Best regards,