Hello,
It's fixed in the coming v6.010 release.
Can give us some details about the remote assistance software that you are using ?
Best regards,
Hello,
It's fixed in the coming v6.010 release.
Can give us some details about the remote assistance software that you are using ?
Best regards,
Hello,
This problem is known and is fixed in the coming v6.010. However, can you tell me the remote assistance software that you are using ?
Thanks,
Greetings,
Please try to use a polite and courteous language.
Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
2016-08-18 01:45:37 : <INFO> [main.gui] - Clean requested 2016-08-18 01:45:41 : <INFO> [main.gui] - Killing all processes 2016-08-18 01:45:41 : <WARN> [main] - Killing [System Process](0) 2016-08-18 01:45:41 : <WARN> [main] - Killing System(4) 2016-08-18 01:45:41 : <WARN> [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 : <WARN> ...2016-08-18 01:43:18 : <INFO> [scan.shortcuts] - Stopping shortcuts scan 2016-08-18 01:43:18 : <WARN> [scan.shortcuts] - 0 malicious shortcuts found 2016-08-18 01:43:18 : <INFO> [scan] - Progress: 70% 2016-08-18 01:43:18 : <INFO> [scan.tasks] - Starting tasks scan 2016-08-18 01:43:18 : <INFO> [scan.tasks] - Stopping tasks scan 2016-08-18 01:43:19 : <WAR...In the past versions of AdwCleaner Techware.exe was whitelisted. But it seems that the new version (v6.0.0.0) does not have it whitelisted.
Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on. It logs everything into the user's account on Techw...
Greetings,
Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Hi, I currently have no more questions. I will defrag pc tomorrow and if I get something, you will be first to know.
Thankful for assistance,
Vladimir.
Hi,
Im wondering if its save to remove these reg entries, should i keep some of them?
Note: Its okay for me that some AVG components are removed
# AdwCleaner v6.000 - Bericht erstellt am 14/08/2016 um 14:39:28
# Aktualisiert am 12/08/2016 von ToolsLib
# Datenbank : 2016-08-13.3 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (X64)
# Benutzername : Marc - MARC-PC
# Gestarte...Hello,
Thanks for your message, really appreciate it.
1. After scanning, I have to click through every tab to see where the problems are. Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).
Koala, 2016-08-13 00:31:48 (UTC)
We can definitely think about that indeed.
2. This situation has ...