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Hello,

Thanks.

Can you relaunch AdwCleaner, go to Tools > Options and be sure "Server" is checked in the "Database" section.

Then, do a scan and share the generated logfile.

Thanks,

I realized that certain companies were spying on me and stole internet packages ,

luckily yesterday I could fix it. had modified the registry for these spies .

solve it with adwcleaner , find and repair the registry.

I use google translator sorry for my English. thanks for this page. :D

I keep getting an error that pops up near the end when I'm scanning. I've tried running it as an admin but the same thing keeps happening. I ran a debug report after reading some some other threads however I'm at a loss on what the problem could be.  The error says it's line 14856

2016-09-08 13:04:44 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-08 13:04:46 ...

Clique droit sur le logo Windows en bas à gauche > Programmes et fonctionnalités, tu ne peux pas le désinstaller à partir d'ici ?

Essaie Malwarebytes Anti-Malware :

http://www.commentcamarche.net/faq/15773-malwarebytes-anti-malware-tutoriel

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

javaw.exe screenshot http://i.imgur.com/FluqZu7.png

Thank you

Unfortunately it still gets killed. I suspect it is javaw.exe since the remote software program runs on Java

http://i.imgur.com/ImbkIiJ.png

javaw.exe shows up twice in the debug log but it is not whitelisted.

Appreciate your help

Bonsoir,

j'utilise Windows 10, j'ai Windows Defender comme antivirus, Malwarebytes Anti-Malware Home (Premium) et Adwcleaner 6.010.

L'analyse antivirus ne trouve rien,

Malwarebytes ne trouve rien,

Adwcleaner me signale 2 clés de registre et je ne sais pas à quoi elles correspondent et s'il faut les supprimer.

Je joins le rapport Adwcleaner.

Merci d'avance pour votre réponse.

Jean 85

...

Pas de souci, merci :)

Est-ce que les indications de Destrio vous ont aidé ?