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Hello,

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need to login to participate. Or is there a way that I might have overlooked?

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Violoncello, 2016-06-20 12:43:28 (UTC)

right now we can't provide a way of helping guest users directly fro...

Hello!

The problem still persists; now it is on line 7975.

I am sorry I forgot to include the MD5 for the above mentioned file, so I thought I should run a script with OldTimer's List-It (OTL) in order to provide you with MD5 for all the *.mp* files in the said folder, here it is:

========== Custom Scans ==========

< C:\Windows\Installer\*.ms* /md5 >

[2015.03.17 10.48.34 | 002,800,128 |...

Hello,

I'll make some tests, and the changes may be effective in the v6, coming in a few weeks.

If you have any questions, please ask.

Best regards,

Hello,

Do you have a screenshot of the following ?

Have tried cleaning files indiviudally and it got halfway through a taskbar saying cleaning web entries or something alike then not responding popped up on the application window again.

Does the cleaning ends well if you uncheck every checkboxes from the File/Folders tab ?

Do you have any security software running ?

Thanks for your help,

That's not really scary thing, just a hijacker, I think. Try to do as it is explained by fr33tux, or use this video, it's okay too

How to remove Youndoo.com

Hello,

this application is for licensed users only. It´s an email application like Microsoft Exchange with server and client modules. We installed it over 10 years ago and did periodically updates until to the actual state.

The latest version can be downloaded under:

http://download4.tobit.com/0abfjhjikqim06bdkdig6da47b211df9724057ef1f0f735b3e91/public/david.fx12.iso

The client module is up...

Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files

Thanks for your assistance

2016-06-23 01:20:36 : [Notice]        Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice]        Scan started 2016-06-23 01:20:36 : [Success]        Internet connection is UP 2016-06-23 01:20:37 : [Success]        Loaded C:\Users\Ged\AppData\Loc...

Tout d'abord un grand merci pour toutes ces informations et le document "guide des menaces informatiques" cependant j'aurais besoin de précisions car je ne comprends pas pourquoi  vous m'invitez à désinstaller AdwCleaner ? Je pensais qu'il  fallait lancer régulièrement  une analyse comme je le fais avec CCleaner ou malware anti malware.

Ok !

Vous pouvez alors relancer AdwCleaner, cliquer sur "Désinstaller".

Je vous invite aussi à lire ce document pour plus d'informations sur la façon dont les infections fonctionnent et éviter de se retrouver une nouvelle fois embêté.

Si vous avez des questions, n'hésitez pas !

Have some adware / malware randomly throwing my chrome pages around to "  Important Security Message " pages.  ADW Cleaner found several entries in chrome. Tried 4 times now. ADW Cleaner start to clean and then not responding pops up on the window. Can't close it. Can't Ctr/Alt/Dlt either and need to press hard reset button on machine.  Have tried cleaning files indiviudally and it got halfway ...