Re: I'm not sure what to clean/remove.

Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Re: I'm not sure what to clean/remove.

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Re: I'm not sure what to clean/remove.

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

  • Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Save the file where do you want and launch it with right click : "launch as administrator".
  • Follow the instructions during the installation.
  • Then click ...

Re: I'm not sure what to clean/remove.

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId: keeper
  • Turbo Tax ( 2010 2013 2014): keeper
  • Quick Tax: keeper
  • Memorex exPressit Label Design Studio: keeper
  • arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Re: I'm not sure what to clean/remove.

Ok, If i understand, you upload the report on the upshare platform.

Sadly we can't access it if you don't give us a link to it.

So can you repeat the upload, and give us the link.

To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.

Hello,

Just to help you for the logfile part :

Re: I'm not sure what to clean/remove.

I selected Browsing (the Report is signed by barsim) and Sent the file, where only 1 bug was discovered. It wasn't cleaned yet.

Re: I'm not sure what to clean/remove.

Hello,

Just to help you for the logfile part :

  • Go to https://up2sha.re/?lang=us
  • Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
  • The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,