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Have you noticed anything else weird/out of the ordinary on your PC? Can you try booting into Windows "Safe mode with networking" and see if you can do any of the actions through that. Otherwise, I would recommend doing a thorough malware check just in case.

Full and thorough malware check:

1. Restart your PC in “Safe mode with networking.” 2. Install and run RKill to kill malicious processes...

I detected this in all my Pcs

# AdwCleaner 7.0.1.0 - Logfile created on Wed Aug 16 22:52:27 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 08-16-2017.2 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] ***...

Greetings,

Sorry for the late answer. Can you please share the full logfile?

Thanks.

Hello,

Sorry for the late answer.

Can you please give a try to the following version: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1042/

Thanks.

Hello,

still does not work? Can I get help please? :)

Here's the log... I still get that one PUP.Optional.Legacy result, dammit.

So it's really an infection after all?

# AdwCleaner 7.0.2.0 - Logfile created on Sun Aug 13 19:14:04 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-11-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious servic...

Hi, I just register today. 

Adwcleaner 7.0.2.0 have message shown after stop.

*** Caught unhandled unknown exception; terminationg

Please fix this problem.

Thank you.

# AdwCleaner 7.0.2.0 - Logfile created on Thu Aug 10 09:55:37 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-09-2017.2 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ D...

Hello,

Can you please paste the scan logfile from AdwCleaner?

Thanks.

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cocochepeau, 2017-08-10 09:35:33 (UTC)

the beta version ?

Hello,

Can you please paste the scan logfile from AdwCleaner?

Thanks.