Re: Random Internet connection problem and exploit protection shutdown

Hello,

Please try the following:

  • Download mbam-clean.exe from here to your desktop and save it.
  • Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
  • It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Re: AdwCleaner "stopped working"

Hello again,

Updating the feedback.

This time I did some experimenting, and got a result: I didn't first have the debug on when cleaning the "uncleanable" folders, but now I created the same folders exactly in the same paths they were (empty ofc) and started scanning. After it scanned, it found those same folders as a threat. I clicked clean, and a few moments later, it "Stopped responding". ...

Re: AdwCleaner needs a .dll for running

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

  1. Download CCleaner from here, and install it.
  2. Start CCleaner (there should be a shortcut on your Desktop)
  3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Re: AdwCleaner "stopped working"

Good morning,

Sadly after I manually cleaned the folders that the AdwCleaner coulden't clean, the pc "seems" clean for it, but I have my suspicions, because no program can clean a pc Completly. I will check if i had set debug on when i started cleaning before disableing the folder cleaning. 

Regards.

Re: AdwCleaner "stopped working"

Hello,

Thanks. Can you relaunch AdwCleaner, do a scan *and* a clean both in debug mode? (Tools > Options > Mode: "Debug")

Best regards,

Re: AdwCleaner "stopped working"

Hello,

My AdwCleaner log, found many issues, but the folders are listed, which I had to remove manually, because it always crashed once it started cleaning them.

http://pastebin.com/Lc2t5PVi

Regards.

Re: AdwCleaner "stopped working"

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

Re: AdwCleaner "stopped working"

UPDATE: It seems that when I deselected the folders, it continued to clean perfectly. Sadly I didn't run the crashing point with debug on, and cleaned the folders manually. Was my action correct or I did something bad?

AdwCleaner "stopped working"

When I ran the AdwCleaner, it scanned everything and found some problems. I clicked "Clean" and it said that all programs must be closed for it to run as safely as possible. When it was running and stopping programs while cleaning folders, files etc, at one point, it just "Stopped responding" for quite awhile. Should I wait even longer?

Random Internet connection problem and exploit protection shutdown

I am just doing my internet business and suddenly a pop-up comes from Malwarebytes told me to turn on all real time protection. I checked it out and I noticed Exploit protection was turned off. So I pressed the off button to turn it on again but it won't turn on. So I did a quick scan with the ADWCleaner and it found no threats. I did a Threat scan on Malwarebytes and it also found nothing. I t...


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