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Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...

Effectivement il y a des infections.

"avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)"

--> La version 12 est disponible :

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

"CHR Extension: (webget)"

--> Pour retirer cette extension de Google Chrome :

https://support.google.com/chrome_webstore/answer/2664769?hl=fr

"ProxyServer: [....

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Bonjour,

• Télécharge Farbar Recovery Scan Tool (de Farbar) sur ton Bureau.

Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

• Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
• Coche la case Addition.txt.
• Clique sur le bouton Analyser.
• Une fois le scan terminé, deux rapports FRS...

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

I don't have a tab "Exam" . Do you mean the "Scan one"? ( https://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 9/27/2016 Scan Time: 9:34 AM Logfile: Mbam log.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.27.08 Rootkit Database: v2016.09.26.02 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: owner

Scan Type: Threa...

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

---

fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

Hello,

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,