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hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respondi...

Hello,

Is it working again now?

I've removed the detection. Can you confirm that AdwCleaner is no longer trying to remove these folders? (Just share me the scan logfile, it should be enough)

Regards.

Nice,

I'll mark this issue as resolved then. :)

Have a nice day!

 Sorry Administrator, please find attached again.

Though it says deleted, but it always there when I scan it again and again.

Thank you.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 18:13:41
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin
# Running from : C:\Users\Robin\Downloads\downloads\adwcl...

Thank you but this is not what I was expecting.

Can you please share the cleaning logfile? Please, do as follow:

• Launch AdwCleaner;
• Click on "Logfile" button;
• Navigate to "Clean" tab and then double-click on the most recent entry from the list;
• Finally, copy/past its content in your next answer.

Thanks again!

Regards.

 Thank you and please find the logfile as requested.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 17:30:02
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin 
# Running from : C:\Users\Robin\Downloads\downloads\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



****...

Hello cocochepeau,

Yes thanks, things appear to be good now. And I intend to browse this site often to keep up with things. When I buy a premium malware scanner it will definitely be Malwarebytes.

Best wishes,

Rog

Greetings,

Can you please share the full cleaning logfile? Thanks.

Regards.

Hello,

Thanks for the details, detections has been added to database.

Everything is ok now?

I have several times tried to clean the following, but has never been successful and my start menu froze, microfost edge open with blue screen and not able to click on my date and time, I have also lost my PDF and LibreOffice, 

Adware is not able to clean these files 

HKU\.DEFAULT\Software\jhdbca
Key Found:  HKU\S-1-5-18\Software\jhdbca
Key Found:  HKLM\SOFTWARE\jhdbca
Key Found:  [x64] HKLM...