Re: Désinfection de tapsnake, cronDNS, Dubfishiw

Bonjour,

S'il t'affiche un numéro de téléphone, n'appelle pas (c'est peut-être un peu bête comme conseil mais certains le font et se sont avoir, je ne connais pas ton niveau).

 

1/

  • Télécharge et lance AdwCleaner (de ToolsLib / Malwarebytes), choisis l'option Analyser.
  • Une fois le scan terminé, choisis l'option Nettoyer.
  • Redémarre le PC comme demandé, héberge le rapport sur pjjoint.malekal...

Re: ADWCLEANER PROGRAMME BLOQUE

Bonjour,

Tu dois avoir cette infection :

https://www.bleepingcomputer.com/news/security/certlock-trojan-blocks-security-programs-by-disallowing-their-certificates/

Passe un coup (voire plusieurs) d'AVCertClean :

https://toolslib.net/downloads/viewdownload/385-avcertclean/

Ensuite AdwCleaner (et Malwarebytes) devrait pouvoir se lancer.

ADWCLEANER PROGRAMME BLOQUE

 

bonsoir

UNE FOIS ADWCLEANER TELECHARGER ET QUE JE VEUX L INSTALE J AI LE MESSAGE "ce programme a été bloqué pour votre protection editeur non approuvé " votre administrateur vous a refusé l execution de ce programme...

que dois je faire ? je suis sous win7 64bits

cordialement

Re: lavasoft web companion

Looking forward to the next version of AdwCleaner. Hopefully this will resolve this issuse.


user4747, 2017-11-15 11:40:47 (UTC)

Sure thing! I'll try to let you know as soon as AdwCleaner 7.1 is out.

Sorry for the inconvenience.

Regards.

Re: lavasoft web companion

I just tried to run AdwCleaner in Safe Mode unfortonately run AdwCleaner crashed again and produced the same error msg.

Looking forward to the next version of AdwCleaner. Hopefully this will resolve this issuse.

Thx, user4747

Re: lavasoft web companion

OK, this issue is known and will be fixed in the upcoming 7.1 version.

In the meantime, we can try to use AdwCleaner in Safe Mode. It works sometimes.

Here is how you can boot Windows 7 in Safe Mode : https://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/

Then, just launch AdwCleaner again and do a scan/clean.

Re: lavasoft web companion

When I tried to do this yeasterday Adw crashed or freezed on me and I ended up with a error msg.

I guess I can reproduce the error msg and take a screen shot.

 

https://up2sha.re/file?f=QMfh575I

adwcleaner error msg.jpg

Re: lavasoft web companion

Thanks for the scan logfile.

Can you then click on "Clean", let AdwCleaner do his work, and then please share the generated logfile after reboot?

Regards.

Re: lavasoft web companion

Done!

# AdwCleaner 7.0.4.0 - Logfile created on Tue Nov 14 14:41:20 2017

Hope this will help and please let me know if you need any other data.

Thx, user4747

Re: lavasoft web companion

Greetings,

Please share the AdwCleaner logfile using Up2Share : https://up2sha.re/

Thanks!